Aktinium Technologies Limited is committed to protecting and maintaining privacy and operates a very transparent and robust policy. In case, any customer, or someone who makes an enquiry with us, wishes to have any further information on our data policy, or how their data is stored or shared, they can contact us via email or telephone, and we will be happy to assist and explain.
When an online order is placed, or an enquiry is made over the telephone or via email, a secure system is in place that stores the details any individual, organisation, company, association or other entity voluntarily gives to us.
Data will only be collected when any individual, organisation, company, association or other entity volunteers such information to us, in the necessary execution of a payment for an order, and necessary information for delivering an order to the required address/destination, as well as providing customer assistance when necessary. Any promotional emails, or informational newsletters may be sent to subscribers. If a non-subscriber wishes to be removed from any such campaigns or an email was received in error, they can contact us.
We never share, sell or disseminate in any form, any information to third parties. We only share data to highly trusted delivery companies (UPS), when an individual, organisation, company, association or other entity places an order with us, to enable delivery of the goods. For international orders, we will share limited data voluntarily submitted by customers, if requested by customs' authorities or other regulatory or enforcement authorities, in order to ensure timely and jurisdictionally valid delivery of the goods.
When an individual, organisation, company, association or other entity calls us or emails us for any enquiries or information, we will request, a name, contact number and email where necessary. We will sometimes request a delivery address, in order to determine extra shipping costs (if any). Such data is never shared, sold or disseminated to third parties, and will only be used for follow up, when information, advice or otherwise is requested.
All orders are received and processed online. The payment method is with PayPal, a highly secure and safe platform, with advanced security technology to protect the buyer. Certain information is necessarily required for a buyer to complete an order, such as name, email, delivery address. Such information is necessary for the execution of an order, and correct delivery, and for no other purpose except to inform, update the buyer on delivery. We only ever share delivery details, name and contact number with the transport company in order to deliver the goods to the buyer. Your payment information (bank details, card details, eCheques or any other method used via PayPal), is never acquired by us, but is only shared with PayPal when an order is placed. Alternatively, credit/debit card information is securely processed by those wishing to place an order directly without the use of PayPal and through the Square processing system.